Shipping Policy – Jawhara Silver

At Jawhara Silver, we aim to deliver your orders as quickly and safely as possible. Please read our shipping policy to understand delivery timelines within Egypt.

1. Order Processing Time

All orders are processed within 1–2 business days.
Orders placed on weekends or official holidays will be processed on the next business day.

2. Delivery Timeframes

• Inside Cairo: Delivery takes 3–4 business days.

• Outside Cairo (all other governorates): Delivery takes 3–5 business days.

Delivery times may vary depending on courier availability, remote areas, or peak seasons.

3. Shipping Fees

Shipping rates are calculated at checkout based on your location and courier service.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp to follow the shipment status.

5. Incorrect Address or Failed Delivery

If an order cannot be delivered due to an incorrect address or repeated failed delivery attempts, the customer will be responsible for any additional shipping fees.

6. Contact Us

For any concerns regarding shipping or delivery, please reach us at:

• Email: info@jawharasilver.com